BIMx Desktop issue - text keeps going blurry on Windows 11

[Francois_MCD]

BIMx Desktop (v2024.6147) on my Windows 11 (23H2 on latest update) & NVIDIA GeForce GTX 1060-6GB (latest Studio Driver v566.36) keeps going blurry a few seconds after loading the 3D model / Layout, so becomes not legible at all (see screenshot).

Each individual text parts become legible again after clicking / hovering the curser over it for a few seconds.

The blurry effect keeps coming & going and I have to constantly click / hover to make each text legible again.

This have been happening on my Windows 11 laptop for several versions of Archicad & BIMx (just reporting it only now), but it is fine on my Windows 10 laptop.

Is anyone else experiencing the same issue with BIMx Desktop?
What could be a fix for this annoying & disruptive display behaviour in BIMx?

[Oleksandra Vakariuk]

Hi Francois,

I found that someone raised the same issue (but with different apps) on Microsoft's forum: https://answers.microsoft.com/en-us/windows/forum/all/blurry-text-issue-ongoing/ec51d9a2-eb10-41d5-8.... Could you please check if any of the suggestions there resolves the problem?

Kind regards,

Oleksandra

[Francois_MCD]

Thanks for your trouble & reply @Oleksandra Vakariuk. 

I understand that the issue could be system related and perhaps not particularly BIMx itself.

I went through the options & suggestions on the Microsoft forum and checked all those settings on my system again (despite checking & testing all these multiple times before). All my my display settings match either standard / Windows 11 recommended settings & laptop settings match the screen resolutions, etc.

I do get exactly the same issue with the Miro desktop app. Both these Windows desktop app keeps getting blurry and the complete interface & files become illegible as I described.

I have an idea about the cause, but I could be wrong. What is consistent for me here is that (if I understand it correctly) both these desktop apps are user interface (UI) overlays over web content. I know the BIMx app is actually reading a local file, but from what I read about the last few versions, it uses / are the same as the web browser version.

Could this not possibly have an influence in the issue? I'm actually desperate because this have been an issue for a while and it's the same on my Windows 10 PC.

I'll try & make a video for you asap.

Any further ideas, please?

PS: in case this helps with troubleshooting, my system spec is:

System & OS: ASUS 17" Laptop (1920x1080 resolution 144Ghz refresh rate) with Windows 11 Home 23H2 Build 22631.4602.

CPU: Intel(R) Core(TM) i7-8750H CPU 2.21 GHz.

Memory: 32GB RAM (2x16GB) DDR4-2400MHz.

Graphics: NVIDIA GeForce GTX 1060 6GB DDR5 Memory (Driver: NVIDIA Studio 566.36, 10 Dec 2024).
Note: Archicad & BIMx apps are set in the NVIDIA Control Panel to run on this card by default & not the integrated Intel graphics ever.

Storage: 2TB PCIe 4.0 x4 NVMe M.2 (C:)

External screen: (new!) Dixon 24" display (1920x1080 resolution 75Ghz refresh rate) connected via HDMI.

Network: Gigabit LAN cable (not WiFi) to 50MB/s Fibre internet.

All my software is on latest versions.

[Lingwisyer]

That reply by Martin in the linked thread is a generic reply for things being blurry on screen... I would be surprise if any of those were the cultrip. Given that on both cases, the text became readable on hover, I would guess that it has to do something with a Focus Event. I do not remember what the actual code is but I have seen it used for playing animations and preloading content. Does the text become blurry again after idling for a while?

[Francois_MCD]

Hi, thanks @Lingwisyer yes, the text become blurry again after idling and quite quickly & constant in fact. It is most visible / prominent on the text, but it's the same on the complete content in the 3D & Layout views.

[Francois_MCD]

@Oleksandra Vakariuk here I did a live camera recording (not screen recording) of my Laptop screen which has the higher 144Ghz refresh rate (not external screen)

https://www.youtube.com/watch?v=V_hrBX2BlHU

Please watch this and let me know what you think we can do about this issue?