BIMx
About BIMx (mobile, web and desktop), connection to BIMcloud, and related technical questions.

hyperlinks not working on Android in BIMx app

Valdemar L
Participant

Hello,

I’ve encountered an issue with BIMx hyperlinks on Android devices.

In our BIMx Hyper-models, we are using links of the form:

 

bimxapplication://show2dDocument?itemGuid=XXXXXXXX

 

On iOS, these links work perfectly — clicking them inside a layout or note opens the corresponding 2D document or navigates to the correct element.

However, on Android, these same links do not work:

  • The hyperlink is displayed as plain text or is unresponsive.

  • Tapping the link does nothing.

This breaks important navigation functionality for our team, especially when working with Android-based phones and tablets.

Could you please clarify:

  1. Is support for bimxapplication:// hyperlinks planned on Android?

  2. Is there any workaround to enable internal navigation between documents or views using links on Android?

  3. Can we use HTML links or any other interactive element inside the model (e.g. annotations, markers) that can trigger these actions?

This feature is essential for our workflow, and we would greatly appreciate any insight or guidance on how to implement or restore this functionality on Android.

Thank you in advance!

1 REPLY 1
Oleksandra Vakariuk
Graphisoft
Graphisoft

Hi @Valdemar L,

 

This may be an issue in the Android app, but we'll need to take a closer look to say anything for certain or provide a workaround. Could you please contact bimx@graphisoft.com for further assistance? Please include a link to one of your hyper-models and a short screen recording of the issue. Thank you in advance!

 

Kind regards,

Oleksandra

Oleksandra Vakariuk

Technical Support Engineer