Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

Library 'offline'

Anonymous
Not applicable
Not sure why but all my BIM libraries are 'offline' and all my objects are missing. When I open the manager the biM server no longer shows.

I am operating on AC14 so no upgrades.
3 REPLIES 3
MMontgomery
Enthusiast
Can you see the BIM server using the BIM server manager?

Try running diagnostics to check the connection?

Might try rebooting the BIM server too.
AC 6-27 - Intel i9-9900K - RTX3090 - Windows 11 - 64GB RAM
Anonymous
Not applicable
When I go to Manage BIM Server, it says select BIM Server and my server is in the drop down. I select it, hit close and then open LIbrary Manager and reload but the BIM libraries are still listed as Offline.

I just adjusted my network back to the Apple wireless, we recently added AT&T for the house and it shifted over to that today, so I thought that was the problem. It shouldn't be since the server is hosted on the same computer I am drawing on.
MMontgomery
Enthusiast
Make sure you have 'BIM Server Libraries' reserved in the Library Manager.

You should see a button with an arrow on it above, next to the large 'ADD..." button. It will have an option saying 'Use BIM Server Library..."

Select the libraries you need to replace the offline libraries. That *should* fix it... I don't know what causes that problem but two computers here get it often.
AC 6-27 - Intel i9-9900K - RTX3090 - Windows 11 - 64GB RAM