Hi - yeah if you have this sort of issue, you can always just log a support ticket with us to get help.
If you haven't already though, probably the easiest solution to your problem would be to just redownload the installer using one of the links below:
Mac OS: https://www.mycadimage.com/Downloads/PublicInstaller?os=mac
Windows: https://www.mycadimage.com/Downloads/PublicInstaller?os=pc
Probably best to contact Central Innovation to see if it is a problem at their end.
Barry.
One of the forum moderators. Versions 6.5 to 27 i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10 Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Hi - yeah if you have this sort of issue, you can always just log a support ticket with us to get help.
If you haven't already though, probably the easiest solution to your problem would be to just redownload the installer using one of the links below:
Mac OS: https://www.mycadimage.com/Downloads/PublicInstaller?os=mac
Windows: https://www.mycadimage.com/Downloads/PublicInstaller?os=pc
