IFC translator is not showing in AC 19

[Roopa A]

I am using AC 19, and trying to save to IFC.

Saving it from 3d view, but the IFC translator setup is not showing . 

Have attached the image.

[Barry Kelly]

What happens when you go to the IFC translator setup?

Do you have any translators loaded there?

Barry.

[Roopa A]

No, earlier it was showing, but from last week it is not showing any translator, for IFC, even in 2D view also.

I tried to load the translator from the folder, it is showing, The selected Translator is corrupted.

Have attached the image below.

[ryejuan]

access the IFC Translators... (see image below for reference)

The IFC Translator Dialogue box will appear (see image below for reference)

you can either create a new IFC Translator or import from an external file. 😎

[Roopa A]

No it is not coming, it is showing the same message.

I have attached the steps, what I did.

[Roopa A]

I have created the new translator, by selecting the old translator from the folder (As per the path shown in the Translator), Still it is not showing in the translator box.

So I tried to select from the settings, it is coming as bug reporter, I have attached the ID here.

[ryejuan]

i see, hopefully some technical guys from Graphisoft can help you sort that out. btw have you been using the latest hotfix for your Archicad?

[Roopa A]

No, I have not downloaded

[Laszlo Nagy]

Could it be some kind of permission issue that prevents Archicad from accessing that folder or even creating a new file in that folder?

Sometimes antivirus software erroneously block access to programs, you might want to look into that as well as a possible cause.