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Problem when Installing Architerra

Anonymous
Not applicable
I cant install the ArchiTerra 3.0 add-on for Achicad!!
the message saying that windows cannot open the file "Architerra.apx"! and ask me to select from the list of programes or use the web service to find the appropriate programe!..'
What shall I do to install it??
13 REPLIES 13
Anonymous
Not applicable
Does the "ArchiTerra 3.0 (AC140).apx" work with the 64-bit release of AC14 or is there a separate apx ?
Fabrizio Diodati
Graphisoft Alumni
Graphisoft Alumni
As all the other add-ons you have install the proper version: the 64 one under WIN 64, the 32 one under WIN 32 (like you do with ArchiCAD).

Friendly
Fabrizio
Fabrizio Diodati
Graphisoft Italy Srl | Via Rossignago 2/A Spinea Venezia 30038 Italy
Anonymous
Not applicable
Fabrizio wrote:
As all the other add-ons you have install the proper version: the 64 one under WIN 64, the 32 one under WIN 32 (like you do with ArchiCAD).

Friendly
Fabrizio

UPDATE: I pulled the ArchiTerra 3(64) apx out of the ArchiSuite Windows 64-bit download found at your site. www.cigraph.it/en/node/275
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I have an ArchiTerra 3 software license which has the "ArchiTerra 3.0 (AC140).apx" file. This does not seem compatible with the 64-bit version of AC14. Is there a 64-bit version? Or do we have to run the 32-bit version of ArchiCAD in order to use ArchiTerra?
Fabrizio Diodati
Graphisoft Alumni
Graphisoft Alumni
Jay,

are you using the Cigraph USB Red WIBU dongle?
If yes, please send me its serial number, if you don't have a dongle you cannot use that version. Drop me an e-mail and I will provide you with the proper link.

Friendly
Fabrizio
Fabrizio Diodati
Graphisoft Italy Srl | Via Rossignago 2/A Spinea Venezia 30038 Italy