2025-05-22 02:48 AM - edited 2025-05-22 02:49 AM
We have a problem in our office that seems to occur any time we set up a new machine with archicad. I've seen it with AC27 and 28.
We use a font, Century Gothic, as our office standard. This is not a standard macOS font and is installed via font book as part of the machine setup.
After archicad is installed and an existing teamwork project loaded up, much of the text in the file seems to default back to Helvetica, as if archicad cant find Century Gothic and is auto substituting. What is super odd though is that this doesnt affect everything. I thought it was certain element types - typically dimensions and text fields, but seems not. At a guess, it seems to affect standard archicad elements, but not things like CI tools keynotes labels.
It seems to be a local machine display substitution thing, because if the file is opened on another machine, all the fonts show as Century Gothic. if the elements are edited on the problem machine and changed to century gothic, the change sticks. it seems like the local century gothic fonts are being flagged as different to the century gothic font in the project, and so archicad thinks the font is missing.
this is happening on multiple recently set up new machines, and on large projects, it is a huge amount of work to manually go through hundreds of drawings, check and update all the fonts.
is there any way to force archicad to either do a global font substitution, or somehow recognise that the font on the local machine is the same as the font in the project?
any help much appreciated
Ben
Operating system used: Mac Apple Silicon Sequoia 15.5
4 weeks ago - last edited 4 weeks ago
I got similar issue when setting up new M4 macbook. After I reinstall Archicad(27), and reinstall the custom font via fontbook, the program can't recognize the font in which the .pln file was editted on the machine. I'm a new mac user and the issue dose not happen on windows. So I'm not sure it is a system problem or an archicad problem.
I use archicad crossplatform, and I know there are differences between how mac and windows recognize fonts. I tried the official font replace tool but not works properly (Replacing missing fonts between MAC and WIN - Graphisoft Community). HOPE we can do global font substitution instead.