Language Issue

[uluctuna]

I have been an Archicad user for about 20 years. A few months ago, I converted my permanent license to Collaborate by taking advantage of S2S through a local distributor. Although the licenses were reactivated to Collaborate about 20-25 days ago and it was announced that our licenses would be reactivated on May 10, there is still no development and no information about when it will be. It is really a great issue that it has not been solved yet with an active user(2 users) and today's technological possibilities. Despite all the efforts of our local distributor, a solution has not yet been found. I wonder if there will be any progress on this issue or do we have to use the English version by force?

[Ricardo Lopez]

Hi @uluctuna 

As far as I know with the Archicad Collaborate plan you can install INTernacional (English) and also the localized version for your country.

Best regards.

[Szabolcs Miko]

Hi there,

Thank you for bringing this to our attention and for your patience as we work through this situation. We’re aware that some users in Turkey have been experiencing issues related to license availability in the local language, because of a technical limitation earlier.

We want to assure you that we are actively collaborating with our local distributor to address this matter. While we cannot provide a specific timeline just yet, please know that finding a solution is a priority for us. In the meantime, you can continue to use the perpetual licenses for Archicad 25 in your local language.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding. We encourage you to stay in touch with your local distributor for the latest updates, and we’ll share more information here as soon as it becomes available.

Thank you for your continued support and patience.

Best regards,

[uluctuna]

Hi,

Thank you for your interest, but the files we are currently working on version 28 and it is very difficult to go back.

I hope you can solve it soon.

[uluctuna]

hi,

that works if you are a new user but it does not work for existing users.

thx anyway.