NCS Indicator 22 Label - text location changes after closing & reopening file

[Scott Bulmer]

Greetings, we are using the NCS Indicator 22 label on layout sheets. When placed the label appear as desired. After closing and reopening the file the text head portion of the label has moved away more than 12" in layout sheet scale (1:1). The workaround to restore the label head to the correct position is as follows; select the labels, temporarily change them to another label then undo. Please see attached screen shots and advise.

[Anonymous]

I can confirm this bug. The "Property Label 22" has the same issue.

[drh64]

Did anyone find a solution to this? I just dropped in around 500 labels and now have this problem in the brand new AC24. Thank you.

[Minh Nguyen]

drh64 wrote:
Did anyone find a solution to this? I just dropped in around 500 labels and now have this problem in the brand new AC24. Thank you.

Hi,

Thank you for the question, and I am sorry about the issue!

From the description of this thread, I believe this is a known issue to us. It should have been fixed on Archicad 23, so it is pretty strange to hear that you still have this issue on Archicad 24. I'm wondering if you could share with me the problematic file showing the issue on AC24? Let me know here or via PM if you need a secure place to upload the file also!

Looking forward to hearing from you!

Best regards,
Minh

[drh64]

PM Sent.

[Minh Nguyen]

drh64 wrote:
PM Sent.

Hi,

I haven't received any Private Message yet, unfortunately. Could you double check and send the message again? Sorry for the inconvenience!

Best regards,
Minh