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Object missing from BIMx Hyper Model

Glenn Willey
Contributor

Hi All, 

 

Having an issue where an escalator object goes missing when I publish a BIMx Hyper Model. Its worked in the past. Any ideas would be appreciated. 

 

Best, 
Glenn

2 REPLIES 2
Minh Nguyen
Graphisoft Alumni
Graphisoft Alumni

Hi Glenn,

 

Thank you very much for the report and I am very sorry for the issue!

 

I checked out system but we haven't got anything similar. Could you please contact our BIMx Support for further investigation?

 

Best regards,

Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Thanks Minh, I have contacted them and waiting on a response. Thanks for your time.

 

Glenn