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2022-06-21 08:28 AM
Hi All,
Having an issue where an escalator object goes missing when I publish a BIMx Hyper Model. Its worked in the past. Any ideas would be appreciated.
Best,
Glenn
2022-06-29 09:59 AM
Hi Glenn,
Thank you very much for the report and I am very sorry for the issue!
I checked out system but we haven't got anything similar. Could you please contact our BIMx Support for further investigation?
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2022-07-13 03:41 AM
Thanks Minh, I have contacted them and waiting on a response. Thanks for your time.
Glenn