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SOLVED!

Stair rendering issue

naomihansen
Booster

Hi,

I'm stumped by this problem and am hoping to find some leads here... 

We have a project we've been working on since 2017, which means the file has been migrated several time to new versions of Archicad. The stairs that used to render just fine are now defaulting to zero thickness and default (brick) material. I tried changing the parameters, and the preview in the stair settings look fine, but then the model will not change. I even copy/pasted a stair from another project which was started much later and even that stair lost it's data. Anybody have a clue why this might be happening in this file? 
Attached is a screenshot of the problem file (with project stair in the foreground and the second stair, pasted from another project behind) and a screenshot of the other stair as it should look (hint: not paper-thin brick). 


Screen Shot 2022-05-12 at 3.35.19 PM.pngScreen Shot 2022-05-12 at 3.35.05 PM.png
Naomi Hansen
Terry & Terry Architecture

Running AC27 build 4001 USA on Mac OS14.1.2
1 ACCEPTED SOLUTION

Accepted Solutions
Solution
Barry Kelly
Moderator

Check your Model View Option settings for the stair options

You might find it is set to schematic.

 

BarryKelly_0-1652400895511.png

 

The same applies for railings in the railing section.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

View solution in original post

2 REPLIES 2
Solution
Barry Kelly
Moderator

Check your Model View Option settings for the stair options

You might find it is set to schematic.

 

BarryKelly_0-1652400895511.png

 

The same applies for railings in the railing section.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

Yes! Thank you, this is exactly what the issue was! Since only the stairs were affected, I did not think about checking this. 

Thanks again!

Naomi

Naomi Hansen
Terry & Terry Architecture

Running AC27 build 4001 USA on Mac OS14.1.2