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walkerwarner
Participant

BIMCloud Server Offline invalid certificate

Multiple users reporting BIMCloud Server is offline and also getting alerts about an invalid certificate

 

BIMCloud Offline.png

 

Certificate Error.png

  

1 Solution
Laszlo Nagy
Community Admin
Community Admin

Here is some info about what happened:

 

https://community.graphisoft.com/t5/Graphisoft-Insights/BIMcloud-SaaS-Service-interruption-on-March-...

 

Should be back to normal by now. Or, you may need to 

  • Restart your browser or Archicad
  • Clear cached data (this helps your system pick up the updated certificate)
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac29

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5 Replies 5
MarthaK
Contributor

As a temporary workaround, our office has been able to save PLNs and work with those. Not ideal when trying to collaborate, but we can at least do some things. 

walkerwarner
Participant

It seems someone at Graphisoft forgot to renew the SSL certificate for the entire *.bimcloud.com domain!! Not good!!

 

Expired_Certificate_redact.png

This is happening way too often for a company of this scale. 

Principal/Owner // Lane Williams Architects

5am on a Saturday in Budapest so I assume we're all dead in the water for 48 hours. So much for that BIMx we promised the clients. 

Principal/Owner // Lane Williams Architects
Laszlo Nagy
Community Admin
Community Admin

Here is some info about what happened:

 

https://community.graphisoft.com/t5/Graphisoft-Insights/BIMcloud-SaaS-Service-interruption-on-March-...

 

Should be back to normal by now. Or, you may need to 

  • Restart your browser or Archicad
  • Clear cached data (this helps your system pick up the updated certificate)
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac29

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