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Bug reporter

alesiamakogon
Newcomer

Доброго дня, програма запуску додатків завантажується, але при спробі створити проект або відкрити існуючий виникає помилка: AC28-2025-01-10-11-31-21-9013.

Нещодавно я отримав освітню ліцензію та встановив програму. це працювало добре, але мені потрібно було перевстановити windows. Тому я перевстановив програму, але тепер я не можу в ній працювати

 

1 REPLY 1
Eduardo Rolon
Moderator

This is an english language forum please translate your post before posting.

Translation:

 

Hello, the application launcher is loading, but when you try to create a project or open an existing one, an error occurs: AC28-2025-01-10-11-31-21-9013.

I recently got an educational license and installed the program. it worked well, but I needed to reinstall windows. So I reinstalled the program, but now I can't work in it

____

Not enough information to comment on the issue, OS Version, AC Version, RAM, etc. Looks like the installation didn't finish correctly so I would re-download and reinstall again…

Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator