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julianapassos
Newcomer

The learning platform does NOT load content

I am new to Graphisoft and download yesterday the Archicad 29. I am trying several times to watch the content provided by Graphisoft learn and the pages give me a 400 bad request response. I can't even watch a full 1 minute video without breaking it. I understand it is free, but it is IMPOSSIBLE to follow the course if I always get a 400 bad request.
Is it a tool to avoid people to learn Graphisoft and expire the 30 days without ANY knowledge? 
I'm in a brand new M5 Apple Silicon with enough RAM and Memory as well as very fast Wifi connection. I never encounter problems in any other software platforms.
What is wrong with the learning tools inside the dashboard?

 

Operating system used: Mac Apple Silicon Tahoe 26.3

1 Reply 1
Laszlo Nagy
Community Admin
Community Admin

Try these things:

  • In your browser, delete all cookies and site data for the Learn Portal, then restart your browser.
  • Try a different browser.
  • Try Incognito Mode/Private Mode in your browser.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac29

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