3D Window Explore Spazzes Out

[Gerry Leonor]

our current Work From Home Setup for the office is using a work VPN & logging onto our office workstations via Window Remote Desktop Connection.

the one thing I found, on day one, is that when i go to the 3D window, start Exploring, & the moment I look
around with the mouse, the view spazzes out.
"Spazzes out" is a scientific term. i was about to describe something that involves John Lennon & whatever he had while writing Lucy in the Sky with Diamonds & Walter White, sitting next to him, with a fresh pack...but i'll spare people with my futile attempt at humour.

link below is a video that shows the experience.

https://1drv.ms/u/s!AgnwiRVSv3c_la43vh-nm5yUYpcZEw?e=DhdP9z

the last 7 or 8 seconds is me trying to move the mouse 1mm per 2 seconds to try & calm the camera down 42,000 notches...

i hope the link works. i think you may have to download it -- no preview, unfortunately.

[alexandregrignon]

We also encountered problems in 3D with the same type of connection (VPN + Remote Desktop).

We fixed it by updating the NVIDIA graphics drivers.

[Gerry Leonor]

i'm wondering if anyone who uses the 3D mouse made by 3DConnexion has any spazzing issues with the 3D window. i can't do my usual 3D flythrough exploration of my model when i'm working from home because of the constant spazzing out of the window when i activate the 3D Flythrough, but with the 3D mouse, the Flythrough isn't even activated & you can still explore the model.

https://www.amazon.com.au/3Dconnexion-SpaceMouse-Compact-3D-Mouse/dp/B079V4PXYD/ref=sr_1_5?dchild=1&...

also, i did you guys a favour by already searching for "3D mouse" on Amazon & finding the link to the exact product. you're welcome.

[Erwin Edel]

3D exploration does not work at all with remote desktop.

It's not related to your 3DConnexion device. I get the same problems with a 'normal' mouse.

The problem has to do with the way OpenGL is supported (or lack thereof) through remote desktop.

The workaround from AC23 onwards (I think?) is to press J for Joystick. Which will but a circular dot on your screen to control the turning of the camera.

[Erwin Edel]

I will add that using the joystick mode is a poor substitute for the productivity I have with exploration on a non remote desktop setup in the office.

[Lingwisyer]

Try out Parsec. I have had none of the issues I have had with WRDP or Teamviewer. Video compression is also much better with Parsec vs Teamviewer.



Ling.

[Gerry Leonor]

thank you -- i understand that the 3D Explorer doesn't work because it's OpenGL that messes up.
but my follow-up question was regarding the use of the 3D mouse peripheral & whether a user, working from home & remote-desktopping into their workstation, is able to use it to explore the 3D window as smoothly as 3D explorer without having to activate the function & just by simply using the peripheral.

TL;DR

is there anyone with a 3DConnexxion 3D mouse that's used it at home while remote-desktopping into their PC at work? how has their experience been?