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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

AC 17 EDU Installtation stops at 71% at GSShellX64.dll

Anonymous
Not applicable

‎2014-08-05 11:26 AM - last edited on ‎2024-03-26 05:10 PM by Graphisoft

‎2014-08-05 11:26 AM
Hi, For last few months I struggle with the following problem.

The installation process stops at 71% at the GSShellX64.dll file. I can only turn it of by the Windows Task Manager (ctrl+alt+del) When I then try to start AC form Menu Start it starts but only in demo mode even if I have pasted my serial number.

I have the newest Java
AntiVirus is turned off
I run the installation as Admin

I beg you for help. As for now nothing works...

Igor
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Anonymous
Not applicable

‎2014-09-01 11:39 PM

‎2014-09-01 11:39 PM
I've done the both processes but it still stop at 71%
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