AC crashes after launch

[Anonymous]

Recently I've had new software installed on my MacPro.
It concerns specific software (ArchX Full - http://www.archx.eu/home.php?id=207&lng=1) for project & office management, time registration, contacts, ...

Since then every AC launch fails.
Any AC version installed, with or without the Wibu-key plugged in, after launch I get the bug reporter. Fresh installation doesn't help...

I know now my MacPro acts as a server and the technician has been working on the newest version of java, permissions, folder sharing with my MacBook Pro, installing http://www.no-ip.com/ to achieve remote connection with my Iphone...etc

It would be of great help to find out what processes are involved when AC launches to better inform the technician.

As you can understand.....I'm in a hurry
Thanks

[Anonymous]

It seems to be Java involved. Running AC uninstaller, deleting preferences, Java update and fresh install of AC12 did not help so far...

[Anonymous]

Problem solved (for the time being).
Online changes were made into the configuration / software other than AC....
I guess more or like it was all about trial and error.
The software house would be very happy to find out what makes AC launch to adapt the installation package of ArchX.
I'll send the bug report number to my reseller.

[Barry Kelly]

When I first read this I thought the topic was "Archicad crashes after lunch".
I was going to suggest it might have something to do with the crumbs in the keyboard.

Glad you found your solution though.
Barry.