Installation & update
About program installation and update, hardware, operating systems, setup, etc.

AC9 Crashing durring rendering.

Bob Moore
Enthusiast
Every time I do a rendering, my AC9 crashes. A bug report goes to Graphisoft but I doubt I will hear from them. These are small buildings and not very complicated. I am using an older G4 Mac. Is that the problem.
AC 7 - 27

iMac 27"

Mac OS Sonoma 14.0

3.1 GHz 6-Core Intel Core

32 GB 2667 MHz DDR4

Radeon Pro 575X 4 GB
4 REPLIES 4
Laszlo Nagy
Community Admin
Community Admin
I am not a Mac guy, but from reading previous posts, if you quit ArchiCAD, then delete all your ArchiCAd-related preferences from the system, and restart ArchiCAD, that could help.
If you search through the forum, you can find what these preference files are.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac28
Bob Moore
Enthusiast
After making changes it no longer crashes but now all the renderings are a completely white screen. What next?
AC 7 - 27

iMac 27"

Mac OS Sonoma 14.0

3.1 GHz 6-Core Intel Core

32 GB 2667 MHz DDR4

Radeon Pro 575X 4 GB
Bob Moore
Enthusiast
After restarting several times, its back to crashing on each rendering.
AC 7 - 27

iMac 27"

Mac OS Sonoma 14.0

3.1 GHz 6-Core Intel Core

32 GB 2667 MHz DDR4

Radeon Pro 575X 4 GB
__archiben
Booster
Bob wrote:
After making changes it no longer crashes but now all the renderings are a completely white screen. What next?
have you got so many 'sun' objects in there that it's got so much to calculate and/or washing everything out?

one other thing besides your preference, delete the caches (~/Library/Caches/Graphiosft/<find the relevent files in here> ) and have another go . . .

keep us posted.

~/archiben
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