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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

ArchiCAD 24 on High-end Microsoft Surface Studio 2 running SLOW

Not applicable
Hello,

We run ArchiCAD 24. We bought new Microsoft Surface Studio 2 (PN LAL-00018) computers expecting to get good performance in ArchiCAD, but it seems that they are slower than the old computers (iMac 2014).
https://www.microsoft.com/en-us/surface/business/surface-studio-2

- Do you have any experience with customers using this type of PC? Is this a “recommended” configuration for ArchiCAD?
- Can we tweak any setting to run better?
- Any driver updates?

Thank you,

Sistem Surface Studio 2 for Business


Display: 4500 x 3000 pixels
- Touchscreen Yes
- Processor Intel® Core™ i7-7820HQ, Quad Core, 2.9 – 3.9 Ghz
- RAM 32 GB
- SSD 1TB
- Video Card: NVIDIA GeForce GTX 1070, 8Gb
- Windows 10 Pro
2 REPLIES 2
Not applicable
For a start I would make sure that windows is fully up to data, you will need to run windows update several times in a row as windows updates are not like macOS updates where old updates are rolled into new updates. Then I would login to nvidia’s site and download the latest ‘studio’ driver for your cards and do a clean install of the driver making sure that the experience software is not installed.
The hardware of the MS Studio workstation is already approaching 4 years old and is consumer focussed more than workstation focussed, but that is what you get in an all in one format

Scott
Minh Nguyen
Graphisoft Alumni
moisem wrote:
Hello,

We run ArchiCAD 24. We bought new Microsoft Surface Studio 2 (PN LAL-00018) computers expecting to get good performance in ArchiCAD, but it seems that they are slower than the old computers (iMac 2014).
https://www.microsoft.com/en-us/surface/business/surface-studio-2

- Do you have any experience with customers using this type of PC? Is this a “recommended” configuration for ArchiCAD?
- Can we tweak any setting to run better?
- Any driver updates?

Thank you,

Sistem Surface Studio 2 for Business


Display: 4500 x 3000 pixels
- Touchscreen Yes
- Processor Intel® Core™ i7-7820HQ, Quad Core, 2.9 – 3.9 Ghz
- RAM 32 GB
- SSD 1TB
- Video Card: NVIDIA GeForce GTX 1070, 8Gb
- Windows 10 Pro
Hello,

Thank you very much for the question!

Based on the specs sheet, I believe this should not have any performance issue with Archicad. Could you clarify during which operation does it feel slow? Is it file-related, or does it happen even with a blank template file?

Looking forward to hearing from you!

Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT