ArchiCad 13 EDU version installation problems

[Anonymous]

HI,hope someone can help me.

I've just installed the education version of ArchiCAD 13 thru the MyArchiCAD.com website and all the subsequent add-ons ie.MEP Modeler and the BIM server.

However,everytime I try to start it up,an error message comes up saying -
Sorry ArchiCAD cannot run on this computer.
Following add-ons are missing:
MEP Modeler
Startup

What do i do?
btw,my os is Windows XP,i downloaded the 32-bit version
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[Shaun Coomber]

It is possible that the installation was not completed correctly. What virus scanning and indexing software do you have installed?

Check if the following file was created during the installation:
- Program Files/Graphisoft/ArchiCAD 13/log.txt