I'm troubleshooting a really weird issue with one Archicad project file.
- Hardware & Software information;
-- Archicad version 17, build 6004 64bit (fully licenced).
-- Windows 7 64bit with SP1 + all current updates
-- Workstation - HP Z230 with Q600 graphics adapter (listed as certified for Archicad). System is about 5months old.
-- nVidia driver 332.50 (checked with Archiwiki and it's supported).
-- Backup software - Shadowprotect Desktop 22.214.171.12456. Continuous Incremental Backups running hourly.
Yesterday the computer wigged out so restarted. When the project file was opened none of the last days changes were saved.
I went to the backup and mounted it, it only had yesterdays version without the changes. Checked other projects and they were ok.
Ran project repair. Made a few hours of changes - same issue, changes aren't saved.
Ran a test to troubleshoot. Opened the project with the issue, made a change, saved, closed opened - changes were saved. Ran test again, open project, made a change, ran Shadowprotect incremental backup, saved changes to project and closed - opened project - changes weren't saved.
Tested same thing on another project - no issues.
Checked event logs, no logs of bad sectors on the hard drive or other hardware issue. There is a log from yesterday that Archicad crashed....
So my question is, have I got a corrupted project here? Should I copy all objects to a new project? Or is there a compatibility issue with Archicad and VSS backup software on Windows 7?
aaronjberger wrote: I am using _ in the file name, is that ok to use?
It should be, I prefer to use an underscore instead of a space in file names.
It is just that some of the other characters don't play nice with file names.
I try and avoid any special characters whenever possible just in case.
One of the forum moderators. Versions 6.5 to 26 Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10 Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11