Archicad 28 License update unsuccessful

[nathanburkholder]

I've installed ArchiCAD 28 but when I try to start a new project, I get the message that the license update was unsuccessful. When I start the license manager tool, my license is up to date and there is nothing for me to do. What do I need to do to start using ArchiCAD 28? 

Thank you. 

Operating system used: Windows 3001

[Martin Jules · Accepted solution]

Based on that, ArchiCAD 28 is not yet released for your country. 

[Martin Jules]

When Graphisoft releases ArchiCAD 28 for your country, the "Update Licenses" button will automatically be active.

[Roger C]

No, that’’s not true. I have SPA license and it hasn’t yet been updated. Graphisoft can’t get their act together. Paying SSA and they failing to deliver something as simple as a license update? We’re just so angry about GS lying and changing to subscription and then GS comes with this s***.

Here it’s a bunch of people with the same problem: https://community.graphisoft.com/t5/Licensing/Archicad-28-License-not-found/td-p/633863. So please, GS. Get some people from the money department and fix this mess.

[netarq]

Hello, I am having a similar issue. 

I have a software full license USA + BIMcloud + BIMx.

I tried re-installing AC 28 but did not work. running Windows Pro 64 , Intel 7i, RAM 64Gb, 

Thank you