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Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Archicad 28 License not found

Botonis
Advisor

I hope this is not the same as last year! 

 

Operating system used: Windows 28

Botonis Botonakis
Civil Engineer, Enviromental Design MSc., BIM Manager for BS ArhitectsVR
Company or personal website
Archicad 27. Windows 11. Intel Xeon 2699x2,64 GB RAM, Nvidia 3080Ti. 2 Monitors.
50 REPLIES 50
Dede
Contributor

I got the same issue. 
My local provider said me to wait until tomorrow.

Karl Ottenstein
Moderator

I assume both of you @Botonis and @Dede are on hardware Codemeter keys?  I am at least - and License Manager shows no update for me.

 

One of the forum moderators
AC 28 USA and earlier   •   macOS Sonoma 14.7.1, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

Correct. I haven't changed to cloud license yet. 

Botonis Botonakis
Civil Engineer, Enviromental Design MSc., BIM Manager for BS ArhitectsVR
Company or personal website
Archicad 27. Windows 11. Intel Xeon 2699x2,64 GB RAM, Nvidia 3080Ti. 2 Monitors.
Gerald Hoffman
Advocate

I am on a Software Key and am not showing any Key available for AC28. Really! They really should have the license thing sorted before the download.


Cheers,

Gerald Hoffman
“The simplification of anything is always sensational” GKC
Archicad 4.55 - 27-6000 USA
2019 MacBook Pro-macOS 15.0 (64GB w/ AMD Radeon Pro 5600M GPU)

I have a software key that is manually uploaded and downloaded to the Graphisoft server where needed.
I reinstalled the licence manager hoping it would fix the issue but with any success.

Same here - two Codemeter keys - no AC28. Got up at 5AM to watch the rollout, got all pumped, and now " . . . there is no joy in Mudville . . . "

 

With the long "Tech Preview" period, seems like there is no excuse to not have this sorted by the time of the "Big Show".

Dede
Contributor

Finally i got mine update and it seems to work fine. 

Botonis
Advisor

Still waiting.

 

Botonis Botonakis
Civil Engineer, Enviromental Design MSc., BIM Manager for BS ArhitectsVR
Company or personal website
Archicad 27. Windows 11. Intel Xeon 2699x2,64 GB RAM, Nvidia 3080Ti. 2 Monitors.
Oleksandra Vakariuk
Graphisoft
Graphisoft

Hi everyone,

 

Thank you for reporting the issue. We started the investigation with the licensing team. I'll keep you posted on the progress.

 

Kind regards,

Oleksandra

Oleksandra Vakariuk

Technical Support Engineer

Setup info provided by author