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2024-10-02 07:09 PM
I hope this is not the same as last year!
Operating system used: Windows 28
2024-10-02 07:15 PM
I got the same issue.
My local provider said me to wait until tomorrow.
2024-10-02 09:07 PM
2024-10-02 09:10 PM
Correct. I haven't changed to cloud license yet.
2024-10-02 09:23 PM
I am on a Software Key and am not showing any Key available for AC28. Really! They really should have the license thing sorted before the download.
Cheers,
2024-10-02 09:37 PM
I have a software key that is manually uploaded and downloaded to the Graphisoft server where needed.
I reinstalled the licence manager hoping it would fix the issue but with any success.
2024-10-03 07:37 AM
Same here - two Codemeter keys - no AC28. Got up at 5AM to watch the rollout, got all pumped, and now " . . . there is no joy in Mudville . . . "
With the long "Tech Preview" period, seems like there is no excuse to not have this sorted by the time of the "Big Show".
2024-10-03 09:57 AM
Finally i got mine update and it seems to work fine.
2024-10-03 10:20 AM
Still waiting.
2024-10-03 10:23 AM
Hi everyone,
Thank you for reporting the issue. We started the investigation with the licensing team. I'll keep you posted on the progress.
Kind regards,
Oleksandra
Oleksandra Vakariuk
Technical Support Engineer