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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Archicad 29 Bug - empty window over working window (object) and negatives

Andreas81ch
Advisor

Hi Graphisoft,

 

I tried today Archicad 29 CHE (Swiss edition) for the first tests.

Negative 2; AI tools with USB Dongle licence is not to use 😞

Negative 2; the performance is slow, like the older version AC 26, 27, 28 😞

 

BUG

I tried to make an object, saved it. Wanted to open > empty field on the screen, always in the foreground.

> I had do close Archicad and reopen the program..... 😞

 

AC29 BUG_251119_Bib erstellen wollen_Objekt öffnen Feld_01 bleibt.png

 

AC29 BUG_251119_Bib erstellen wollen_Objekt öffnen Feld_02 bleibt.png

AC29 BUG_251119_Bib erstellen wollen_Objekt öffnen Feld_03 bleibt.png

 

> macOS Apple M2 Max, 64 GB RAM / Sequoia 15.5

 

ArchiCAD v6.5 - 28 (CHE Swiss Edition) - macOS / WIN (Switzerland / Schweiz)
Workstation office specs: mac OS sequoia 15.5, Apple M2 Max, 64 GB RAM
16 REPLIES 16
SeaGeoff
Ace

There is additional discussion of the blank menu bug here:

https://community.graphisoft.com/t5/Installation-update/ArchiCAD-28-3-0-amp-MacOS-Tahoe/td-p/677103

Regards,
Geoff Briggs
I & I Design, Seattle, USA
AC7-29, M1 Mac, OS Tahoe
Graphisoft Insider's Panel, Beta Tester

I have been able to recreate the problem, on macOS. When it happens, I am using the Command+Tab key combination to go toggle between different applications. If this is done in quick succession and I happen to be hovering over the pull-down menus, the blank window appears and gets stuck. It's only one pull-down menu, no others get stuck at the same time, and it is not always the same menu.

 

I have included a screenshot of my list of open apps and the first four are the ones I was randomly toggling between to recreate the issue. Not sure that it is specific to any one app. FWIW, I am using three screens, my MacBook Pro and two externals. AC is on one of the externals. I do regularly have two AC files open (AC26 and AC28) but have not tried to recreate with only one running.

 

Apps.jpg

MacBook Pro Apple M4 Max 128GB ram
OS X 15.7.2
AC29 - AC6.5
SeaGeoff
Ace

Thanks for those details @ksjhawk. I will test your command-tab hypothesis. I also have an external monitor which I use along side my MacBook Pro's built-in screen. Looking back I believe all my failures occurred on the external monitor but cannot say that with 100% certainty. I also suspect that having another instance of Archicad running may also be a common characteristic, although in my case that would be AC27+AC28 or AC28+AC29.

 

I have seen multiple blank menus on at least on occasion.

 

Hopefully there is enough corroborating evidence for Graphisoft  to take this bug seriously.


Screenshot 2025-11-11 at 3.24.33 PM (2).png
Regards,
Geoff Briggs
I & I Design, Seattle, USA
AC7-29, M1 Mac, OS Tahoe
Graphisoft Insider's Panel, Beta Tester

I have a second monitor hooed up to my laptop as well. I seem to trigger the ghost dialog when I ham-handedly click on something in the menu twice: the first click doesn't hit the target and the second triggers the ghost.

Think Like a Spec Writer
MacBook M4Pro
AC4.55 through 29 / AC29.0.2 USA
Rhino 8.27 Mac
MacOS Tahoe 26.2
jStrada
Booster

jStrada_0-1767729394125.png

 

We have AC29 on Macs as well and have this issue regularly at our firm. Tahoe 26.2

SeaGeoff
Ace

The bug bit me again yesterday. I had only one instance of AC29 running. The main window was on my second monitor. 

Regards,
Geoff Briggs
I & I Design, Seattle, USA
AC7-29, M1 Mac, OS Tahoe
Graphisoft Insider's Panel, Beta Tester
ABH01
Participant

Hi,

I have the same issue, it seems to appear when having two archicad files open on two screens and clicking on the second while the first being activated.

I've tried different things to trying solving the issue without success. 

PS: I have noticed it started with the new OS retina display on Mac

 

Using:

OS Tahoe 26.2

iMac M3