Archicad 3d problems

[Anonymous]

I am having problems with my 3d displaying. As i click it, closes down the archicad. What can I do to fix this





Additional Info:
When I open up a project i previously did, it says i am missing some add-ons and list two

[Anonymous]

but what is your computer configuration? place them in your signature

[Anonymous]

seems to be some kind of bug or something in archicad... It comes and goes without reason. farking annoying, though.

[Karl Ottenstein]

pencrush wrote:
seems to be some kind of bug or something in archicad... It comes and goes without reason. farking annoying, though.

Very unlikely to be an ArchiCAD bug as you are the first to report this behavior... more likely a problem with your video card. Please give your machine specs - Intel/PPC, model video card, etc. Have you run ALL Apple Software Updates?

Karl

[Anonymous]

I have the same problem. Everytime I try to open an earlier saved and well working project file in the 3D window I experience that Archicad is crashing. Creating a new file doesn´t result in the same problem, but I have to continue on my old files. I really hope Archicad will find this problem and resolve it.

[Karl Ottenstein]

irco wrote:
I have the same problem. Everytime I try to open an earlier saved and well working project file in the 3D window I experience that Archicad is crashing. Creating a new file doesn´t result in the same problem, but I have to continue on my old files. I really hope Archicad will find this problem and resolve it.

OK...this IS the symptom reported by the first poster in this thread, but is NOT the same problem as the most recent open problem in this thread (cannot see model in 3D window).

Did you try the solutions given to the first poster? Specifically, does AC crash if you open the 3D window with the Internal Engine, and NOT OpenGL? (You must switch engines BEFORE opening the 3D window of course.)

If so, then it is almost certainly a problem with your graphics card driver or the card itself - as your machine specs are just fine. Have you manually run Software Update on your Mac to be sure that you have all updates, particularly the graphics update that came out earlier this year?

GS has nothing to fix if you do not communicate with them: if you still have problems after the above steps, you must contact your local tech support / reseller. They may ask for a copy of your file. If they can reproduce the problem, then it will be sent on to Graphisoft. If not, they may help you diagnose what is wrong with your computer.

I sympathize with your frustration and hope the above helps.

Cheers,
Karl

[Anonymous]

Thanks for your explanation. The crash doesn´t occur when I use the internal engine. But I am used to using the Open GL and this used to work perfect until recently. I will contact my local distributor of AC12 to get more help.

[Karl Ottenstein]

Well, that's good news - you can keep working on your files. 😉

One more thing you might try while you wait for Monday is to clean your ArchiCAD preferences as described in this article:

http://www.archicadwiki.com/TechNotes/Preferences%20Cleaning

If you have set up a custom Work Environment (WE), then before doing the above procedure, Export the WE to your disk so that you can reload it later - particularly if you assigned your own special shortcuts, etc.

Good luck,
Karl

[Anonymous]

I think I have found the cause of the crash, or at least what I can do to prevent it. I am used to open the 3D window with the background image as in photorendering. If I change this in the 3D window settings to single colour instead my Archicad doesn´t crash. I´ve tested this now with different images and settings, but I end up with the conclusion that the "as in photorendering" causes the crash. Cleaning my Archicad preferences didn´t change this. But thanks for the tip.

[Karl Ottenstein]

irco wrote:
I think I have found the cause of the crash, or at least what I can do to prevent it. I am used to open the 3D window with the background image as in photorendering. If I change this in the 3D window settings to single colour instead my Archicad doesn´t crash. I´ve tested this now with different images and settings, but I end up with the conclusion that the "as in photorendering" causes the crash. Cleaning my Archicad preferences didn´t change this. But thanks for the tip.

Hi Irco,

Here's a virtual beer/coffee in case I was too disbelieving of you earlier!

You have indeed found a bug, which I just reproduced and am filing with GS. I could only get a crash to happen if the 'magnification' for the background image in the PhotoRendering Settings dialog was greater than 100%. Do you know if that was the case for you, too?

Cheers,
Karl

[Anonymous]

I tried turning the scale of the background image under 100%, but without much succes, except from one image I tried. But also this made Archicad crash on my next try. Let´s hope Archicad will give us fix on this one.