Archicad crasehs when saving to pdf

[Anonymous]

Hello.

I have been using archicad 13 for about 9 months and i am very satisfied of it. I have done several projects and dozends of pdfs saving marquees to pdfs.

Now suddendly when i try to save to pdf archicad crashes.
The same problem occurs with archicad 11.
I have tried unistaling both archicad 11 and 13 an reinstalling them but the problem remains.

This is a very importan problem for me because saving to pdf's is the outcome of my work.

Thank you in advance.!

[Link]

At what stage does it crash? Have you updated your PDF reader (presumably Adobe Acrobat) lately? I'm not aware of any issues, but if you've reinstalled ArchiCAD, then maybe it's worth reinstalling (or even downgrading) Acrobat?

Cheers,
Link.

[Anonymous]

I dont think that adobe acrobat is the problem because i can export a adobe illustrator file for instance to pdf.

Something else i descovered is that i can save a marquee as pdf , by clicking print and then save as pdf (i am a mac user).

however i i am now updating adobe acrobat and i will try again.

Regarding to the stage that it crashes, it crashes when i click "save" after chosing save as pdf.

Thank you for your quick reply.

[Anonymous]

Update:

I just updated Adobe Acrobat to the latest version and the problem still exists.

[Greg Kmethy]

This is caused by the "Java update 3" Apple released late last week.

If you have not done so, DO NOT UPDATE THIS JAVA UPDATE.

We are working on finding a solution/workaround for those who already did.

Greg

[Anonymous]

Thank tou very much for your reply.

[Greg Kmethy]

Graphisoft is working on a solution to this problem that we will release as a Hotfix as soon as technically possible. Until that, here is a workaround for the problem:

http://www.archicadwiki.com/Bugs/CannotSavePdfAfterJavaUpdate

[Greg Kmethy]

We now have a patch that fixes the java problem on Mac. Download for ArchiCAD 13

[Anonymous]

Is there a patch or fix for Archicad 11?

[Greg Kmethy]

We have released further fixes for the Mac Java problem:

For ArchiCAD 12 and Start Edition 2009:
http://www.graphisoft.com/support/archicad/downloads/AC12_PatchForJavaUpdate.html
For ArchiCAD 11 and Start Edition 2008:
http://www.graphisoft.com/support/archicad/downloads/AC11_PatchForJavaUpdate.html