Archicad crashes on macOS 12.3 when closing a tab with the Tab Bar

[Minh Nguyen]

UPDATED: the fix for this issue is part of Archicad 25 Update 5010 and a special hotfix Archicad 24 Update 7009, which was released for Archicad 24 and Archicad 24 Solo.

Dear All,

We have been notified about a new issue with Archicad on the latest update (12.3) for macOS Monterey.

Issue: Archicad crashes if users close a tab using the X icon, or hover the mouse over this icon. The issue happens on Archicad 24 and Archicad 25 (please refer to it as DEF-8186).

For those who have already installed macOS 12.3 update, here are some workarounds to avoid the crash:

1. Hide the Tab Bar by opening Windows menu > Hide Tab Bar, then navigate using the Navigator or Organizer.
2. Without hiding the Tab Bar, we can cycle between the tabs using Ctrl + Tab hotkey (or via the Windows menu). To close the current tab, use Cmd + W hotkey. To close all other tabs, open the Windows menu and select Close All Other Tabs and Windows.

The fix for this issue is part of Archicad 24 Update 7009 and Archicad 25 Update 5010.

If you have any questions, please let me know!

Thank you for your understanding!

Best regards,
Minh

[Minh Nguyen]

Hello,

Based on the schedule, the hotfix on macOS for Archicad 24 will be ready around mid-April for English versions. Before that, some other language versions may receive the update sooner, since we don't need to create the hotfix for them.

Best regards,

Minh

[RCA]

Good morning Rex Maximilian, 
I see you uses Macbook Pro Max.
What is the behavior with Archicad 25 and twinmotion, if you use it?
Is 32 GB enough or is 64 GB better?
What is your opinion about the machine?

[RCA]

Good morning Eduardo,
I see you use Macbook Pro Max.
What is the behavior with Archicad 25 and twinmotion, if you use it?
Is 32 GG enough or is 64 GB better?
What is your opinion about the machine?

[genarch]

Can anyone confirm this hotfix solved their problem on MacOS 12.3? TBH I'm still running 11.6.2 because it just works (no crashes).

[Romans]

Yes, I can confirm it for AC 25 INT 5010. No crashes so far anymore.
Mac OS 12.3.1

[joelsdg]

I can also confirm that this hotfix eliminated the crashing issue. 

Joel

[genarch]

Thank you, guess it’s safe to upgrade to Monterey. 

[IonutPetrca]

Hi!

Does the new 12.3.1 update fix the crash? or do I need to update to 5010? I currently have 12.3 Monterey.

Thanks!

[joelsdg]

Yes, I have updated to Monterey 12.3.1 and Archicad 25 build 5010, and the issue is fixed. I do not have the crashes any

more. 

Joel

[Martin_Coles]

I have just updated to 5010 and still have the exact same problem...