Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Does GSID that connect to EndUser, also connect to Developer iD?

Palawat
Advocate

Hi,

From my previous post:

https://community.graphisoft.com/t5/Setup-License-forum/License-Pool-is-empty/td-p/331857

 

I still have not heard back from developer-registration@graphisoft.com. I've already lost half a month out of a one-year subscription. So I might just go ahead and create a new GSID. But I have questions I hope people from Graphisoft can kindly help.

 

If I create a new GSID, which requires new email address, does it mean that I have to re-apply to archicadapi.graphisoft.com? And, if that's the case, what would happen when I need to renew my subscription, since it is linked to my current GSID? Do I need a new GSID everytime for renewing a one-year subscription?

 

Please don't get me wrong. This is not a rant. I'm just trying to find the best solution and really need advise.

Archicad 26, Windows 10, Corei7 3.4 GHz, 16 GB Ram.
https://www.indigofigs.com
https://www.facebook.com/indigofigs
2 REPLIES 2
Noemi Balogh
Community Admin
Community Admin

Hi @Palawat,

 

Please leave a support ticket on our Development Support site so our Developer Support team can check what happened in the process and fix it for you.

Sorry for the inconvenience and I hope you can figure this out together really soon.

Kind regards,
Noémi

Noémi Balogh

Community Expert, Admin

Hi @Noemi Balogh ,

Thank you very much for pointing out the support channel. Really appreciate your help.

 

Archicad 26, Windows 10, Corei7 3.4 GHz, 16 GB Ram.
https://www.indigofigs.com
https://www.facebook.com/indigofigs

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