Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Does GSID that connect to EndUser, also connect to Developer iD?



From my previous post:


I still have not heard back from I've already lost half a month out of a one-year subscription. So I might just go ahead and create a new GSID. But I have questions I hope people from Graphisoft can kindly help.


If I create a new GSID, which requires new email address, does it mean that I have to re-apply to And, if that's the case, what would happen when I need to renew my subscription, since it is linked to my current GSID? Do I need a new GSID everytime for renewing a one-year subscription?


Please don't get me wrong. This is not a rant. I'm just trying to find the best solution and really need advise.

Archicad 26, Windows 10, Corei7 3.4 GHz, 16 GB Ram.
Noemi Balogh
Community Admin
Community Admin

Hi @Palawat,


Please leave a support ticket on our Development Support site so our Developer Support team can check what happened in the process and fix it for you.

Sorry for the inconvenience and I hope you can figure this out together really soon.

Kind regards,

Noémi Balogh

Community Expert, Admin

Hi @Noemi Balogh ,

Thank you very much for pointing out the support channel. Really appreciate your help.


Archicad 26, Windows 10, Corei7 3.4 GHz, 16 GB Ram.

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