Archicad keeps crashing after Catalina upgrade - SOLVED

[Anonymous]

**Help** I upgraded to Catalina and now every time I go to edit text or add labels in the elevation view it crashes. It's now crashing anytime I edit text at all not just elevations. I looked online and found a Reddit thread with others who are having the same issue...is anyone else experiencing this and/or are there any work arounds until it gets fixed? Thanks.

**UPDATE - I NEEDED TO DOWNLOAD THE UPDATES - WORKS GREAT NOW!

[Minh Nguyen]

Hi Jason,

Thank you for the question and I am very sorry for the issue!

The crash with the text tool was a known issue with macOS Catalina. We made a hotfix for Archicad 22, via build 6025. Unfortunately, it was too difficult to port the fix back to Archicad 21. Also, as Ling suggested, we only release updates for the last two versions. I strongly recommend updating to the latest version to be able to benefit from the latest bug fixes and compatibility for your OS.

Thank you very much for your understanding!

Best regards,
Minh

[Anonymous]

AC 23 keeps shutting down my MAC Pro. I have checked updates on 23 and the Wibukey and all are up to date.It happens when i have two AC 23 files open at the same time. I can open a File on 22 and a file on 23 and it does not kill my machine.

[Minh Nguyen]

Ramon_y wrote:
AC 23 keeps shutting down my MAC Pro. I have checked updates on 23 and the Wibukey and all are up to date.It happens when i have two AC 23 files open at the same time. I can open a File on 22 and a file on 23 and it does not kill my machine.

Dear Ramon,

Thank you very much for the report and I am very sorry about the issue!

When Archicad 23 crashes, do you have a Bug Reporter appear? It would be great if we have the bug ID from it for further investigation.

Looking forward to hearing from you!

Best regards,
Minh