BIM Cloud Server not Accessible

[JCCARLOS91]

Hi,

I've been trying to work with a new machine (Macbook Pro Apple M1) but I'm having trouble trying to connect to our BIM Server.

I have my license manager tool all set-up. I'm able to work on solo files but I can't seem to connect to server. I've attached a screenshot of the issue. 

What step did I miss? Do I need to install BIM Cloud Manager on this new laptop?

Thanks all in advance!

Regards,

John

 

[Noemi Balogh]

Hi John,

I suspect the problem is that you try to reach the Manager via the Server's port, 22001 instead of 22000. Please try to enter the same address, but with 22000 in the end.

Kind regards,
Noémi