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2022-04-13 01:09 PM
Recently, I launched Archicad POL 25 with my educational licence and I couldn't open any file, because I got a message "You are in offline mode - authorisation required" - this is my translation from Polish. "SIGN IN" button is greyed out, so I can't sign in. I also cannot sign into my GS account from internet browser, because browser sends a connection error. Now I am writing from a different computer, because I have these problems only on my PC at home. It looks like it prevents me from logging into my Graphisoft account.
I tried using different internet browsers, turning off Avast antivirus, Windows firewall, turning down UAC to minimum, reinstalling AC and restarting PC countless of times, but it did not help. Of course, I have permanent internet connection and everything else works.
I was also advised to make a new Windows user account with administrator rights, and launch AC from it, but that also didn't solve the issue completely. I was able to sing into AC and open a model, but still couldn't sign into GS account from internet browser. And I need to use my old Windows user account. I need to be able to launch AC models from my old user account.
Please, help. I have no more ideas.
Solved! Go to Solution.
2024-09-17 09:01 AM
Hi!
Could you please share the host file again, I seem to have the same problem.
Thanks!
2024-10-10 11:12 AM
It's been over 2 years, I don't have those files anymore. But you can share your host file and ask the support to fix them.