Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Cannot update BIM server 15

Anonymous
Not applicable
Hello,

I have BIM server 14(4204) and 15(3267) on the same server.
When i try to update v15 to 3602(hotfix #2) The BIM manager gets updated but not the BIM server. No error occurs.

If i try to reinstall BIM server 15, it says that the module 14 build 4204 is not compatible.

Do i have to remove BIM server 14? It´s a lot of work...

Thank you
4 REPLIES 4
Katalin Takacs
Graphisoft Alumni
Graphisoft Alumni
Hi,

I have a guess what can cause your install problem.
It is quite complicated, so I ask you to contact your local distributor to get further information: http://www.graphisoft.com/purchase/europe/portugal.html
Katalin Takacs
Anonymous
Not applicable
Hello, can you tell me what is your guess, please?
Katalin Takacs
Graphisoft Alumni
Graphisoft Alumni
Hi Edcad,

we suspect, this is a Java problem, but there are more steps you should follow.
We have already forwarded the possible solution to the Portugal distributor, they can give you the detailed answer.

Best regards,
Katalin Takacs
Anonymous
Not applicable
Thank you, i will contact them.