Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Company License Pool

dhnguyen
Contributor
Is there a way to upload a software key back to the Company License Pool?
1 software key was downloaded into a local PC, but I have trouble getting to the PC to upload it. I don't see this feature in the Graphisoftid Company License Pool website.
DNguyen

ArchiCAD 18- 25

(expert in AutoCAD, novice in ArchiCAD)
2 REPLIES 2
Barry Kelly
Moderator
I don't use software licenses, but my understanding is that you have to send it back to the pool from the machine it is currently on.
If you can't access this machine then I believe you can contact your Graphisoft support people and they can return the license to to the pool.


Barry.
One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
dhnguyen
Contributor
Thank you Barry.
DNguyen

ArchiCAD 18- 25

(expert in AutoCAD, novice in ArchiCAD)