2022-03-16 04:07 PM
Hi,
From my previous post:
https://community.graphisoft.com/t5/Setup-License-forum/License-Pool-is-empty/td-p/331857
I still have not heard back from developer-registration@graphisoft.com. I've already lost half a month out of a one-year subscription. So I might just go ahead and create a new GSID. But I have questions I hope people from Graphisoft can kindly help.
If I create a new GSID, which requires new email address, does it mean that I have to re-apply to archicadapi.graphisoft.com? And, if that's the case, what would happen when I need to renew my subscription, since it is linked to my current GSID? Do I need a new GSID everytime for renewing a one-year subscription?
Please don't get me wrong. This is not a rant. I'm just trying to find the best solution and really need advise.
2022-03-17 12:01 PM
Hi @Palawat,
Please leave a support ticket on our Development Support site so our Developer Support team can check what happened in the process and fix it for you.
Sorry for the inconvenience and I hope you can figure this out together really soon.
Kind regards,
Noémi
Noémi Balogh
Community Expert, Admin
2022-03-17 03:13 PM
Hi @Noemi Balogh ,
Thank you very much for pointing out the support channel. Really appreciate your help.