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2024 Technology Preview Program

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Installation & update
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SOLVED!

Error WWWLinks2 & Help2

hybrid
Enthusiast
Hello. Faced the problem that Archicad does not see the WWWLinks2 and Help2 folders. The instructions indicate that if you create such folders in the Archicad root folder and fill them with content (URL / PDF), They will be displayed. But for some reason it does not work for me.

AMD R7 2700 3.8@GHz | 32 Gb RAM | SSD | GTX 1050Ti
1 ACCEPTED SOLUTION

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Solution
Laszlo Nagy
Community Admin
Community Admin
Try restarting Archicad if you have not done so yet.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27

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7 REPLIES 7
Solution
Laszlo Nagy
Community Admin
Community Admin
Try restarting Archicad if you have not done so yet.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
hybrid
Enthusiast
Hi. It worked. I just didn't restart Archicad. Thanks
AMD R7 2700 3.8@GHz | 32 Gb RAM | SSD | GTX 1050Ti

We have tried this numerous times and despite restarting Archicad it does not show up.

Copying URL:s into the normal WWWLinks-folder works, but the WWWLinks2 is completely ignored. I have tried on both the INT-version as well as our local SWE-version. No luck...

Has anything changed?

Erik Bjornhage : SwedishChef, ETTELVA Arkitekter, Gothenburg, Sweden
Architect : Digital Development : Graphisoft Cert. BIM-Manager
ETTELVA Arkitekter : Eriks LinkedIn
DELL Precision 5570; i7-12700H; 64 GB; RTX A2000 [8GB] : AC12 - future

This is curious, I have checked this in the latest AC25 version and it does not work for me either, no new URL shortcuts are added to the Help menu. I remember this used to work. I will report this to Graphisoft.

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27

Thank you, then I will stop tearing out my hair.

It works if you add new URL:s into the existing WWWLinks folder, but you cannot add the WWWLinks2 folder. Have also tried the Documentation vs. Documentation2 and they don't work either.

Erik Bjornhage : SwedishChef, ETTELVA Arkitekter, Gothenburg, Sweden
Architect : Digital Development : Graphisoft Cert. BIM-Manager
ETTELVA Arkitekter : Eriks LinkedIn
DELL Precision 5570; i7-12700H; 64 GB; RTX A2000 [8GB] : AC12 - future
Minh Nguyen
Graphisoft Alumni
Graphisoft Alumni

Hi All,

 

Thank you very much for the reports!

 

The correct way to make WWWLinks2 folder work is:

  1. Create the WWWLinks2 folder in the folder structure (if you're using a local version, then the folder's name might be different)
  2. Go to Work Environment settings - Menus. Please sort all commands in alphabetical order. Then on the left pane search for URL2. Add this to the menu structure to the location where it is needed.

2022-02-15_09h55_05.png

 

The links inside WWWLinks2 folder should appear in the assigned menu. For Document2, please use the command PDF2 instead.

 

I hope this helps you with the issue. Please let me know if you have any further questions!

Best regards,

Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Laszlo Nagy
Community Admin
Community Admin

Hi Minh,

Yes, adding the URL2 and PDF2 commands to the menu and restarting Archicad gives me access to the web links in the "WWWLinks2" folder and the PDFs in the "Documentation2" folder.

Thanks, I missed this step.

Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27

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