This could be from any number of Cadimage add-ons.
As far as I know you will need to have the same add-ons installed on your machine that your client has.
Cadimage add-ons are licensed to the individual keyplugs for Archicad so you will need to purchase your own copies of the add-ons - ie your client will not be able to supply them to you.
I am not sure that an archive file will contain all the information required for the cadimage add-ons - hence the errors.
But the best people to talk to about it would be Cadimage.
www.cadimagetools.com
Barry.
One of the forum moderators.
Versions 6.5 to 27
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