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2024 Technology Preview Program

2024 Technology Preview Program:
Master powerful new features and shape the latest BIM-enabled innovations

Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Frequent crashes when closing tabs

Jeff Griffin
Enthusiast

I've noticed AC25 crashing frequently when closing any tabs (including Action Center) since updating to macOS Monterey v12.3 yesterday. The only way I've found to reduce (but not eliminate) the crashing is to go to a plan view and then use Window > Close All Other Tabs and Windows. I've tried opening my PLN with the repair option as well as cleaning my preferences but neither of these approaches have helped. I've submitted a bug report with every single crash. Here's the latest Bug ID: AC25-2022-03-15-12-13-27-8871

 

Any suggestions? 

iMac 27 (2020) 3.8 GHz Core i7; 128 GB RAM; Radeon Pro 5700 XT 16 GB GPU (macOS Sonoma)
MacBook Pro M1 Max; 64 GB RAM; 32-Core GPU (macOS Sonoma)
ArchiCAD 27/26/25 Full (latest builds). User since AC12 (2008).
17 REPLIES 17
Jeff Griffin
Enthusiast

AC24 (on macOS Monterey 12.3) also crashes when closing tabs. So, in essence, the only two versions of Archicad that were compatible with macOS Monterey are now buggy after the 12.3 macOS update.

iMac 27 (2020) 3.8 GHz Core i7; 128 GB RAM; Radeon Pro 5700 XT 16 GB GPU (macOS Sonoma)
MacBook Pro M1 Max; 64 GB RAM; 32-Core GPU (macOS Sonoma)
ArchiCAD 27/26/25 Full (latest builds). User since AC12 (2008).
Msilva
Participant

Same problem here.

macOS Montery 12.3 AC24 6004 NOR

 

What a mess these yearly updates from Apple and Graphisoft have become.

Ole
Advocate

Workaround: Don't click on the closing "X". Don't hover over the closing "X". Use menu command "Close All Other Tabs and Windows" (as stated in initial post). Use Command-3, Command-2 etc. to change tabs.

ARCHICAD since 4.55 | macOS current | AC 26 current

Or turn the tab bar off completely?

That way you can't accidentally click any of the tabs.

Then either unlock the view windows and arrange them as you want, or use the WINDOWS menu to select the view you want.

Old school might be the best way for now.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Jeff Griffin
Enthusiast

Interesting. I hadn't noticed that hovering cursor over the closing X also caused a crash.

 

Great suggestion Barry. Thank you. I'll give that a try. (Windows menu > Hide Tab Bar)

iMac 27 (2020) 3.8 GHz Core i7; 128 GB RAM; Radeon Pro 5700 XT 16 GB GPU (macOS Sonoma)
MacBook Pro M1 Max; 64 GB RAM; 32-Core GPU (macOS Sonoma)
ArchiCAD 27/26/25 Full (latest builds). User since AC12 (2008).
Jonas Krieg
Booster

Same problem here.

macOS Monterey 12.3 AC25 5005 CHE

ArchiCAD 25 5005
MacOS 11.6.3 / MacOS 12.3
Minh Nguyen
Graphisoft Alumni
Graphisoft Alumni

Dear All,

 

Thank you very much for the reports and notifications so far!

At the moment, our developers are actively working on it. More details can be found here: Archicad crashes on macOS 12.3 when closing a tab with the Tab Bar.

 

Thank you once again for your help and understanding!

Best regards,

Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Johnva2
Contributor

I am having the same issue on Windows v10.