We value your input!
Please participate in Archicad 28 Home Screen and Tooltips/Quick Tutorials survey

Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Google Chrome and Archicad Help

ares997
Contributor
I have been using Google Chrome for awhile but noticed when I went to look at the help area I get a blank screen. I can't figure out what could have changed within Chrome or within Archicad. It seems to work with Internet Explore fine, though I am not a fan of that application.

Any suggestions?
Archicad 25 (5005), Windows 11, AMD RYZEN 7 3900 (64 GB RAM)
12 REPLIES 12
Erika Epstein
Booster
Thanks for sharing Peter; it is always comforting to know one is not alone.
Erika
Architect, Consultant
MacBook Pro Retina, 15-inch Yosemite 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3
Mac OSX 10.11.1
AC5-18
Onuma System

"Implementing Successful Building Information Modeling"
Laszlo Nagy
Community Admin
Community Admin
I have the same problem as Erika.
The Help file does not display with Chrome 5.
It does display with Firefox 3.6 and Internet Explorer 8.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Greg Kmethy
Graphisoft
Graphisoft
Oracle is still saying that they do not officially support Chrome, and there is a hint to potential install issues:
http://www.java.com/en/download/faq/chrome.xml
Gergely Kmethy
VP, Customer Success, Graphisoft