Graphisoft ID Login page Issue

[Kapri-09]

hi,

when i am try to open my graphisoft login (https://graphisoftid.graphisoft.com/#/login) then my login directing me to  Graphisoft Account login page (https://accounts.graphisoft.com/#/login).

Please provide the solution 

[Kapri-09]

Already Coordinating with him but they told me that it's issue from website side or Graphisoft portal issue

[Kapri-09]

my ID

it@intelligentconsultingengineers.com

[Laszlo Nagy]

I will forward this to Graphisoft but I am not sure when they will be able to deal with it, if there is Technical Support between the two holidays or only in January.

[Kapri-09]

Any Updates ??

[Kapri-09]

I am not able to see my all keys in Licenses option

[Minh Nguyen]

Hello,

Thank you very much for the question and we are very sorry for the delay!

At the moment, our colleagues are working with the local partner in order to solve the issue. In short, it is a pretty complicated situation, this is why it takes some time to process and explain to the local partner.

In case of critical situations, please inquire the local partner about Emergency licenses, which will cover the downtime due to licensing issues.

Thank you very much for your understanding and I am very sorry for the inconvenience!

Best regards,

Minh