2024-04-18 04:32 PM - last edited on 2024-04-19 04:28 AM by Barry Kelly
Anyone else having issues over the past few days accessing anything on Graphisoft's web site including www.graphisoft.com , BIMx.graphisoft.com , etc?
Operating system used: Mac Apple Silicon
2024-04-18 05:03 PM - edited 2024-04-18 05:03 PM
Could you describe the issues, Eric? I’ve had issues with being redirected to the US site when trying to view other localized sites… and with the button on the US home page for the upcoming Building Together webinar doing nothing…
2024-04-19 03:23 AM
I just tried you link and got server not found.
But this link worked fine ... https://graphisoft.com/
Is 'www.' not a thing any more?
Barry.
2024-04-19 04:16 AM
If you click on the link in my message the url is malformed because the comma gets included. Anyway, as I described the site sometimes loads and sometimes doesn’t.
2024-04-19 04:29 AM
I have edited the comma out in your link, and now it does work for me.
Barry.
2024-04-19 08:28 AM - edited 2024-04-19 08:29 AM
Maybe a bad database at one of your routes? Tried a different computer? See if it works for you over a hotspot / tether? If so, maybe try changing your DNS or cycling your router to get a new external IP.
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2024-04-19 09:31 AM
We're not familiar with any on-going access issues at the moment (the two things we knew about are Karl's report and the Auto web regeneration havoc - both are under investigation at the moment). Could you please share a screenshot about what you see?
Also Lingwisyer had some good tips, please check those too.
Noémi Balogh
Community Expert, Admin
2024-04-23 04:38 PM
Disregard. It appears that whitelisting certain regions/countries on our network cleared the issue.