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AlexandrosTsi
Contributor

New website - Admin - company details

Hi, after the new updated website, I've noticed that i couldn't having access in "company details" even that I'm the "admin". So i can not send member invitation to my new colleagues in our office. Does anyone knows what is the solution on that ?

6 Replies 6
Karl Ottenstein
Moderator Emeritus

By updated web site, do you mean BIM Cloud?  If so, are you using BIMCloud SaaS?

 

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PabloNZ
Participant

I don't know what you mean about the website being updated but I am having a similar issue with accessing the company page at https://companymanagement.graphisoft.com/

 

I should add that I have tried clearing all caches, multiple browsers, OS's, Private/Incognito windows, all with no fix. 

Screenshot 2023-06-19 114702.jpg

 

Barry Kelly
Moderator

Same error for me (when accessing the Graphisoft ID website).

It seems I can log in fine and can still access my licenses, but I can't access company details.

You should report this to your local support.

I will do the same.

 

Barry.

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PabloNZ
Participant

Thanks. Have done so. 

AlexandrosTsi
Contributor

Thank.you for your time

AlexandrosTsi
Contributor

Thank you

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