Installation & update
About program installation and update, hardware, operating systems, setup, etc.

New website - Admin - company details

AlexandrosTsi
Contributor

Hi, after the new updated website, I've noticed that i couldn't having access in "company details" even that I'm the "admin". So i can not send member invitation to my new colleagues in our office. Does anyone knows what is the solution on that ?

6 REPLIES 6
Karl Ottenstein
Moderator

By updated web site, do you mean BIM Cloud?  If so, are you using BIMCloud SaaS?

 

One of the forum moderators
AC 28 USA and earlier   •   macOS Sequoia 15.2, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
PabloNZ
Participant

I don't know what you mean about the website being updated but I am having a similar issue with accessing the company page at https://companymanagement.graphisoft.com/

 

I should add that I have tried clearing all caches, multiple browsers, OS's, Private/Incognito windows, all with no fix. 

Screenshot 2023-06-19 114702.jpg

 

Same error for me (when accessing the Graphisoft ID website).

It seems I can log in fine and can still access my licenses, but I can't access company details.

You should report this to your local support.

I will do the same.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

Thanks. Have done so. 

Thank.you for your time

Thank you