Objects Online, CADImage Problem - No Product

[DennisG]

Happy New Year!

Last fall I placed an order with Objects Online (see below). I downloaded a ZIP file which I thought contained the actual product.

When I finally got around to expanding the ZIP file, I found it contained only instructions on how to register and download the part from CADImage. By the time I got around to visiting CADImage, the window of opportunity for downloading the product had passed, and I was unable to obtain what I had paid for.

Since then, multiple pleas for assistance from support@objectsonline.com have been ignored - I've received no response. You are my last hope for ever seeing anything for the $75 I spent.

How can I obtain this product? I've included the order info below for reference.

Thanks much for your help,

Dennis

ORDER REFERENCE:

This is an automated email from your Virtual Product Library at
Objects Online, Inc.
--------------------------------------------------------------
Dear Dennis Glynn,
Your order has been processed successfully.
Order ID: #20060521
Order date: 11/19/2005 18:04:28
Products ordered:-----------------
SKU: a011247
Product: Object Tools Pack
Quantity: 1
Selected options:
Platform: Win
Item price: $75.00
Total:-------
Payment method: PayPal
(PayPal IPN)
Delivery:
Subtotal: $75.00
Discount: $0.00
Coupon saving: $0.00 ()
Shipping cost: $0.00
Tax: $0.00
Total: $75.00
Thank you for shopping at Objects Online!

[Djordje]

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