Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Plotmaker wont update

Paul King
Mentor
Having brand new problem with Plotmaker updating

It won't do it.

An error message pops up saying Error while Launching ArchiCAD in the Background. Except ArchiCAD can manually opens the pln file flawlessly, with no problems at all. I am thus guessing ArchCAD did NOT cause the error

Have tried updating with ArchiCAD already open, but that does not make any difference

Have uninstalled & reinstalled ArchiCAD & plotmaker & applied latest update patch - no change

THere is no change in the behavior of Plotmaker or ArchiCAD in themselves - but Plotmaker can no longer successfully invoke ArchiCAD

Presumably not a registry corruption problem, as ArchiCAD was reinstalled

Any ideas / clues out there?


{EDIT}

Problem solved - will leave this as a handy hint for others though...

Ensure that under services in Administrative tools, that you don't turn off too many default services involving database functionality or communication !

errormsg.jpg
PAUL KING | https://www.prime.net.nz
ArchiCAD 8-28 | Twinmotion 2024
Windoze 11 PC | Intel Core i9 10900K | Nvidia Gforce RTX 3080 | 32 Gb DDR3 | 2x4K monitor extended desktop
2 REPLIES 2
henrypootel
Graphisoft Partner
Graphisoft Partner
Hi Paul.
Just out of interest, which services was it that were causing this?
Josh Osborne - Central Innovation

HP Zbook Studio G4 - Windows 10 Pro, Intel i7 7820HQ, 32Gb RAM, Quadro M1200
Paul King
Mentor
Hi - can't remember now - something impacting on database exchanges & detection anyway. If keen you could work out by trial & error

Possibly "Windows Management Instrumentation" ?

I had used some performance tweaks from some site or other & they advised that the services I switched off were seldom needed in practise (probably true for most people)
PAUL KING | https://www.prime.net.nz
ArchiCAD 8-28 | Twinmotion 2024
Windoze 11 PC | Intel Core i9 10900K | Nvidia Gforce RTX 3080 | 32 Gb DDR3 | 2x4K monitor extended desktop