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Installation & update
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Software License on dead computer

MichaelBoyce
Newcomer

HI,

My computer has blown up and the license is not uploaded to the company.  Is there any way I can force an upload from my company log-in to allow the license to be downloaded on another computer?  It is a long holiday weekend and I had planned to catch-up on work so very frustrating!

2 REPLIES 2

Call support and they can fix it.

Only way I'm aware of.

Barry Kelly
Moderator

Not as far as I know.

I believe you will have to contact you local support.

 

However, when you start Archicad you should be able to activate a 5 day (I think) emergency license.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11