Student license not working

[EpicKate]

Hi

Today I enrolled in an online Archicad course and downloaded the student version (free for 30 days) and have applied to extend for the year.

Some weeks ago I signed up for a trial license (also 30 days) which has expired. 

No matter how I try I can't get past this screen when trying to sign into my new license:

I removed Archicad before downloading again even though they were both the same version. Hoping someone can help. 

Thanks

Kate

[Eduardo Rolon]

This is not the EDU version, this is the TRIAL version. For the EDU version you need to go to myarchicad.com there you will find the requirements.

[EpicKate]

I know. That's why I removed it and downloaded it again in case from myarchicad

Still no luck. My computer (or Archicad) still seems to think I'm trying to use the trial license. How can I get around this? I am trying to download again but then I will have it twice. 

[EpicKate · Accepted solution]

Found the answer in another thread! Thanks. All good now. 

https://community.Graphisoft.com/t5/Setup-License-forum/PROBLEM-with-trial-education-license-and-usi...