cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 
Installation & update
Installing or updating your app. Hardware/software requirements, OS specs.

The application “ARCHICAD 26.app” can’t be opened.

hpenbeoglu
Booster

I'm getting this error for all versions of Archicad as soon as I start the application. If I update or reinstall, it works, but it comes back again. Recently, I was trying to install the Goodies addon. However, that also didn't work. I thought maybe these two were related and uninstalled the plugin but no luck. Any idea?

BIM Manager, Architect in the UK | AC11-AC27

Macbook Pro 16" 2.4 GHz 8-Core Intel Core i9 - 32 GB RAM - 512 GB SSD | MacOS 13.3.1 (a)
6 REPLIES 6
runxel
Guru

I have a similar issue. Support told me to make a new user profile on the mac. That seemed to work. (Other than that the support was useless, they refused to submit the bug to Budapest....)

However instead I just now rightclick Archicad > "Show package content", then find the Archicad Starter executable and voilà, it comes up. Everything works. Which makes it even weirder.

 

Lucas Becker | AC 29 on Mac (Sequoia) | Graphisoft Insider Panelist | Akroter.io – high-end GDL objects | Author of Runxel's Archicad Wiki | Editor at SelfGDL | Developer of the GDL plugin for Sublime Text

My List of AC shortcomings & bugs | I Will Piledrive You If You Mention AI Again |

POSIWID – The Purpose Of a System Is What It Does /// «Furthermore, I consider that Carth... yearly releases must be destroyed»
Karl Ottenstein
Moderator Emeritus

@hpenbeoglu and @runxel  - your signatures don't indicate your version of macOS.  Could you confirm that you are both running Intel and presumably Ventura 13.3.1(a)?

 

If a new user profile works, it would seem to be an issue with a preference file and/or possibly firewall settings (although I thought Mac firewall settings were global across all users).  Let's see if anyone else has some ideas...

 

Vote for Wish: Copy/Paste in 3D

AC 29 USA and earlier   •   hardware key   •   macOS Taho 26.1 MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
hpenbeoglu
Booster

@Karl Ottenstein. That's correct. It is Intel and MacOS 13.3.1 (a) 

BIM Manager, Architect in the UK | AC11-AC27

Macbook Pro 16" 2.4 GHz 8-Core Intel Core i9 - 32 GB RAM - 512 GB SSD | MacOS 13.3.1 (a)

No, it's an M1 MacBook with Monterey for me.

I used the preference cleaner, so there must be something else involved.

Lucas Becker | AC 29 on Mac (Sequoia) | Graphisoft Insider Panelist | Akroter.io – high-end GDL objects | Author of Runxel's Archicad Wiki | Editor at SelfGDL | Developer of the GDL plugin for Sublime Text

My List of AC shortcomings & bugs | I Will Piledrive You If You Mention AI Again |

POSIWID – The Purpose Of a System Is What It Does /// «Furthermore, I consider that Carth... yearly releases must be destroyed»

What is preference cleaner?

BIM Manager, Architect in the UK | AC11-AC27

Macbook Pro 16" 2.4 GHz 8-Core Intel Core i9 - 32 GB RAM - 512 GB SSD | MacOS 13.3.1 (a)
dnathanc
Contributor

Same ongoing issue for me with A26 - MacBook M1 Pro / Ventura 13.4.

 

Restarting has taken care of it so far, but that's pretty inconvenient when you have a bunch of other apps and content running.