help why AC 12 crashes on opening color picker...

[Anonymous]

In materials settings dialogue box, whenever I try to change the colour in colour palettes it stacks and even force ArchiCAD not to respond. I can't do anything unless close AC. What is the problem?
-AC is working well other than this,are there uninstalled components in my AC12 installation?

Thanks.

[Anonymous]

if you post what machine and OS you're using and if your v12 is fully up-to date, someone may be able to help you.

[Anonymous]

MY MACHINE HAS GOT:

MS Windows Xp professional
Service Pack 2,version 2007-2008
Intel(R)4 CPU 1.7GHZ, 1.25GB OF RAM.

ARCHICAD 12
2156 INT FULL FOR TEAMWORK

[Karl Ottenstein]

Heynock,

I've merged your duplicate thread with this one. Please do not start a new thread just because you did not get an answer to an old one.

You should contact your local Graphisoft technical support perhaps?

Cheers,
Karl