mac os 10.6.2 archicad 13 crashes on startup

[Anonymous]

Hi all:

I am using the student version of archicad 13.
Yesterday after I update my Mac OS to leopard,my archi cad could not work anymore. I re install in again, but it still doesn't work.

Can anyone please tell me how to fix my problem please. I tried deleting those fonts that was stated in http://www.archicadwiki.com/SnowLeopard , but still no help.

These were the bug reports :

Process: ArchiCAD [128]
Path: /Applications/Graphisoft/ArchiCAD 13/ArchiCAD.app/Contents/MacOS/ArchiCAD
Identifier: com.graphisoft.ArchiCAD
Version: 13.0.0 (13.0.0.3000)
Code Type: X86 (Native)
Parent Process: launchd [83]

Date/Time: 2009-12-23 02:37:41.360 +0800
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6

Interval Since Last Report: 11352 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 143 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: EF574509-CD18-4D34-85B6-FEB0C65DF9A8

Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC_I386_DIV (divide by zero)
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libTrueTypeScaler.dylib 0x911c9adc TTRenderGlyphs + 1525
1 ...ple.ApplicationServices.ATS 0x95302df7 HandleOFAScalerMessage + 4735
2 ...ple.ApplicationServices.ATS 0x95301b0e SendStrikeMessage + 162
3 ...ple.ApplicationServices.ATS 0x9530b5bf _eOFAGetGlyphData + 626
4 ...ple.ApplicationServices.ATS 0x9530ab5c _eGetGlyphAddresses + 2817
5 ...ple.ApplicationServices.ATS 0x9535bda4 GetGlyphAddresses + 97
6 com.apple.QD 0x92cd272f ATSBlitGlyphArray + 371
7 com.apple.QD 0x92cd31e0 RenderStringOffscreen + 431
8 com.apple.QD 0x92cd0db6 RenderGlyphs + 4862
9 com.apple.QD 0x92cd2458 StdText + 2587
10 com.apple.QD 0x92cd253d CallText + 59
11 com.apple.QD 0x92cd2598 DrawChar + 26
12 com.graphisoft.TextEngine 0x047e2e0a TE::FontFamilyInfo::CalculateSizes(short) + 438
13 com.graphisoft.TextEngine 0x047c05f1 TE::FontFamilyInfo::GetMaxCharWidth(double) + 63
14 com.graphisoft.ArchiCAD 0x00d9f0ec APIAttribute_Get(APIClient*, API_Attribute*) + 2200
15 com.graphisoft.DXF-DWG In-Out 0x28e39a0e ACAPI_Attribute_Get + 46
16 com.graphisoft.DXF-DWG In-Out 0x28da19df API_Proxy::Attribute_Get(CPP_Attribute&, bool) + 27
17 com.graphisoft.DXF-DWG In-Out 0x28da1a86 API_Proxy::Attribute_Get(CPP_Attribute&, API_AttrTypeID, short, bool) + 48
18 com.graphisoft.DXF-DWG In-Out 0x28da43f4 API_Proxy::Init_FontAttr_Search() + 110
19 com.graphisoft.DXF-DWG In-Out 0x28da4d45 API_Proxy::API_Proxy() + 221
20 com.graphisoft.DXF-DWG In-Out 0x28dad615 ApxClass::ApxClass() + 57
21 com.graphisoft.DXF-DWG In-Out 0x28dac85a ApxClass::GetApxObj() + 68
22 com.graphisoft.DXF-DWG In-Out 0x28daca29 Initialize + 389
23 com.graphisoft.ArchiCAD 0x00d78a76 APIClient::Initialize() + 88
24 com.graphisoft.ArchiCAD 0x00d6523c APIAddOnContainer::PreloadAddOns() + 230
25 com.graphisoft.ArchiCAD 0x00d5ac73 API::PreloadAddons() + 303
26 com.graphisoft.ArchiCAD 0x0135cad8 InitUI(LM::LibraryList&) + 2454
27 com.graphisoft.ArchiCAD 0x01d05c33 FW::ACApplication::Init() + 747
28 com.graphisoft.GSRoot 0x044cc80a GS::Main() + 44
29 com.graphisoft.ArchiCAD 0x000046d6 start + 54

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x92a9d0ea kevent + 10
1 libSystem.B.dylib 0x92a9d804 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x92a9ccc3 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x92a9ca68 _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x92a9c4f1 _pthread_wqthread + 390
5 libSystem.B.dylib 0x92a9c336 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x92a7692e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x93128f9e MPWaitOnSemaphore + 125
2 com.graphisoft.ArchiCAD 0x01058c47 PeriodicalSignaler::SignalTask(void*) + 29
3 ...ple.CoreServices.CarbonCore 0x930f67ae PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x92aa3fbd _pthread_start + 345
5 libSystem.B.dylib 0x92aa3e42 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x92a7692e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x93128f9e MPWaitOnSemaphore + 125
2 com.graphisoft.GSRoot 0x04513630 GS::MacThreadMonitorImpl::Wait(unsigned long) + 338
3 com.graphisoft.GSRoot 0x044de80e GS::ConditionImpl<GS::FifoThreadImplList>::Wait(unsigned long) + 152
4 com.graphisoft.GSRoot 0x044dd069 GS::Condition::Wait(unsigned long) + 27
5 com.graphisoft.TWClientBase 0x07cb5cef RefreshDiscoveryInfo::RunInThread() + 1177
6 com.graphisoft.GSRoot 0x044ec561 GS::ThreadImpl::Launch(GS::ThreadImpl*, GS::ThreadImpl*) + 259
7 com.graphisoft.GSRoot 0x044ec725 GS::ThreadLauncher::Run() + 27
8 com.graphisoft.GSRoot 0x04512eef (anonymous namespace)::ThreadRunner(void*) + 33
9 ...ple.CoreServices.CarbonCore 0x930f67ae PrivateMPEntryPoint + 68
10 libSystem.B.dylib 0x92aa3fbd _pthread_start + 345
11 libSystem.B.dylib 0x92aa3e42 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x92aa9599 syscall + 5
1 com.apple.OpenTransport 0x25ed8851 CarbonSelectThreadFunc + 257
2 libSystem.B.dylib 0x92aa3fbd _pthread_start + 345
3 libSystem.B.dylib 0x92aa3e42 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x92aa4806 __semwait_signal + 10
1 libSystem.B.dylib 0x92aa44c2 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x92aa6158 pthread_cond_wait$UNIX2003 + 73
3 com.apple.OpenTransport 0x25ed4d73 CarbonOperationThreadFunc + 203
4 libSystem.B.dylib 0x92aa3fbd _pthread_start + 345
5 libSystem.B.dylib 0x92aa3e42 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xfff20000 ebx: 0x911c94f8 ecx: 0x00230000 edx: 0xffffffff
edi: 0x00000000 esi: 0x22301023 ebp: 0xbfffbb58 esp: 0xbfffb9d0
ss: 0x0000001f efl: 0x00010297 eip: 0x911c9adc cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x22930e38

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0x9934d000 - 0x9938ffe7 libvDSP.dylib ??? (???) <8F8FFFB3-81E3-2969-5688-D5B0979182E6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x99390000 - 0x993a8ff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0xba300000 - 0xba301fe7 libCyrillicConverter.dylib ??? (???) <7CF64AB7-ABFE-6F8F-8F50-C7460A5B3A92> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0xba500000 - 0xba501ff7 libGreekConverter.dylib ??? (???) <1AB8227F-468F-B285-B4B4-14B7D202ED36> /System/Library/CoreServices/Encodings/libGreekConverter.dylib
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib ??? (???) <4FB5CEEB-8D3E-8C57-1718-81D7CAFBFE69> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib ??? (???) <A23F9980-5CC8-A44D-6FD6-DBFCBFF4FF28> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xbad00000 - 0xbad01fe7 libLatin2Converter.dylib ??? (???) <3A37DE22-855A-25CC-8967-A7C910401745> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
0xbaf00000 - 0xbaf01ff7 libLatin5Converter.dylib ??? (???) <EF088646-98AF-11C0-C3A4-FC148068C9F1> /System/Library/CoreServices/Encodings/libLatin5Converter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib

Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.5 GHz, 2 GB, SMC 1.27f2
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS542525K9SA00, 232.89 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0230, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BCM2045B2, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000


Please help me. Thank you

[Karl Ottenstein]

The crash log definitely indicates that it is a font. So, you may have yet another font that causes problems and which is not yet in the wiki list. (When you figure out which font it is - post the result here so we can add it to the wiki. You'll have use Font Book or something else to temporarily move 'unusual' fonts from your active font list I believe.)

There should be no crash with the most recent hotfix for 13, so you should download and install that. Unfortunately, you cannot get to the "Check for Updates" command if AC crashes on startup so that you cannot access the Help menu... Maybe someone here can post the link to the download page for you...

Karl

[Ralph Wessel]

Haan89 wrote:
Can anyone please tell me how to fix my problem please. I tried deleting those fonts that was stated in http://www.archicadwiki.com/SnowLeopard , but still no help.

Have you validated the existing fonts with Font Book? If you haven't done this before, select all the fonts listed in Font Book and use the menu File > Validate Fonts. It will list any corrupt, incorrectly formatted, or duplicate fonts. Might be worth a try.