Installation & update
About program installation and update, hardware, operating systems, setup, etc.

new Mac, cannot open AC 17

Anonymous
Not applicable
Just got a new 27" iMac, transfered all apps, files, ect from old iMac, all went well. Just tried to open AC17 and got a message " ArchiCAD 17 cannot be opened because of a problem. Check with developer to make sure ArchiCAD 17 works with this version of OS X. "

Any thoughts?

iMac 27"
3.5 GHz Intel Core i7
8 gb ram
OS X 10.8.5
11 REPLIES 11
Anonymous
Not applicable
Karl - I took your advice, downloaded 17, all went smooth and all is up and running. Thanks. Since this was a clean, new iMac, I erased the HD, reinstalled Mountain Lion, did any upgrades, repaired permissions and restarted. Next I upgraded to OS 10.9.1 checked for any upgrades, repaired permissions and restarted. Next I downloaded 17, opened it up, did the upgrades ( both AC and the library) repaired permissions and restarted. I then just dragged my files over from an external HD. All is good,

thanks to all and to all Happy Holidays
Marton Kiss
Graphisoft
Graphisoft
Guys,

just a quick summary about the survival chances of our products with regards to OSX's migration, Time Machine restore, data transfer between Macs:
- ArchiCAD: ArchiCAD itself usually survives the migration, but the protection key drivers do not. Reinstalling the Wibu or CodeMeter driver solves this problem. We have reported this to Wibu.
- BIM Server: Certain plists of our server are erased during the process, so repairing the BIM Server is required. Our dev folks are working on this to provide a smoother migration.

In general it is worth it to perform a permission repair in Disk Utility after migration as files tend to end up with wrong permissions after migration.

Marton
Marton Kiss
Chief Product Officer
GRAPHISOFT